F.A.Q.'S...

These are several frequently asked questions that we get however, if this doesn't answer a question or concern you may have, please feel free to contact us. We will be happy to answer any questions you may have.
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What types of payments do you accept?

We accept Visa, Mastercard, Discover and American Express credit cards.
If you plan to pay by check, it must clear BEFORE departure (usually 7-10 business days)

Do I need a CDL drivers license to drive a motorhome?

No. You only need a standard issued drivers license.

What if I have mechanical difficulties during my trip?

All of our units are protected with Coach-Net, a network of over 40,000 service providers. Coach-Net offers services from assisting you with anything from a battery jump to a tow service, from a tire change to fuel delivery or even help with a lockout. They also have factory trained technicians that can provide 24-hr. telephone assistance with vehicle operation for appliances and chassis.

What is the minimum age for drivers?

Drivers must be at least 25 years old.

How Does insurance work? Do I have the option to purchase rental insurance?

Check with your personal agent to verify if your policy will transfer over (we need a binder issued).
If so, no additional insurance is needed.
If this is not possible; rental insurance can be
purchased from $18-$44 per day.

When can I pick up the motorhome? When does it have to be dropped back off?

You can schedule your pickup as early as 9:00 AM the day of your 1st rental day, and you must return the motorhome by 12:00 PM the day of your last rental day. For example, if have set up a 4 day/3 night rental for Fri. - Mon., you could pick up your unit between 9:00 AM - 3:00 PM on Friday., and you must return it between 8:00 AM - 12:00 PM on Monday. Please contact us if you require special arrangements, we will do our best to satisfy your needs as long as our rental schedule coincides. ALL RENTAL DEPARTURES ARE BY APPOINTMENT ONLY

Are pets allowed?
Usually our units are pet-free. On occasion we have units in our fleet that allow pets for an additional pet fee. Call for availability and details.

Is smoking allowed?

No. All units are scrictly smoke-free.

What comes with the motorhome? What do I need to bring?

Call for details on specific units but most units will only come with the things on the coach that came from the factory. Any additional linens, you will need to provide. A coffee pot, microwave, stove, refrigerator, and freezer all come standard in each motorhome. However, you will need to bring with you all food, cooking supplies, dishes, and eating utensils that you plan on using. In addition, paper for lavatory use will be provided, as well as all hoses and connectors for outside hookup's. Some of our Luxury and Exclusive fleet models come completely equipped.

Can I watch TV while driving?

Yes. Most of the units have TV's that will work while in transit. Most units are also equipped with satellite systems, DVD's, and VCR's that work while the motorhome is moving.

Are the motorhomes fully self-contained?

Yes. All of our units are 100% self-contained. Our motorhomes have onboard generators for power, complete kitchens, and fully-functional restrooms.

Do you allow vehicle towing?

Each Unit has different specifications. Please Contact us for specific Details.

How do I find campgrounds with the proper hookup's?

There are many great campgrounds across Tennessee and the United States with RV hookup's. For help locating the right one for your trip, visit KOA or National State Parks sites, these are equipped with links to several campground directories and travel-related websites that will be a great place to start your search.

Where can I dump the holding tanks?

Most campgrounds and truck stops have waste disposal facilities to drain both your black and gray tanks. Also, for your convenience, you can return your coach with full holding tanks that we can dump for a fee of $32.50.